Covid-19 info

Name: Hotel Ratschingserhof****
Address: Stange 4, Racines, Alto Adige, 39040, IT
Telephone: +39 0472 756714

Feel safe on holiday – it’s possible, even in times of Covid-19!

With or without a pandemic, we are here for you with our heart and soul.

For the check-in all our guests do no longer need the Green Pass (tested, recovered or vaccinated).

Information on entering Italy
The borders are open! For entry, you do not need anything.

Currently, room cancellation (should the situation regarding Covid-19 get worse) is possible and free of charge up until one week before arrival.

All current information about COVID-19 in South Tyrol can be found here.

All the information for your safe vacation by topic:

General

Extensive sanitation measures – cleanliness and hygiene have always been a top priority at the Ratschingserhof
Contact points and surfaces are cleaned and disinfected several times a day
Indoors it is no more necessary to wear a face mask

Cuisine

Alfons, Max, and Daniel are still in the kitchen and will spoil you with their creations – and in compliance with all safety regulations – of course.
Margareth prepares the breakfast buffet taking all hygiene measures into account. A hand sanitiser dispenser is available for guests in front of the buffet. The social distancing rules are to be observed.
At the bar, only the minimum social distance must be observed.

Wellness

The entire wellness area is open! Including the jacuzzi pool on the roof. All in compliance with the distance, safety, and hygiene rules.
Due to the high humidity in the wellness areas and the use of chlorine in the water, Covid-19 cannot be spread
Massages are carried out following the legal hygiene measures
Due to the high temperature, saunas do not pose a risk of infection. In fact, sauna sessions strengthen the body’s defence and immune system.
Our large sunbathing area in the garden, at the rooftop terrace, and in the relaxation rooms make it possible to relax and unwind in peace
Long opening hours make it easier to avoid crowding

Surroundings

Various possibilities to go hiking, tobogganing, cross-country skiing, and ski touring all over South Tyrol
Lifts are open in accordance with the legal regulations
Public transport in Wipptal can be used free of charge with the MobileCard
Shops and restaurants are open in Sterzing and the other cities and towns in South Tyrol
The Alpine huts and mountain inns are open as always. The social distancing rules are to be observed.

Skiing

You will no longer need a Green Pass (Covid Certificate) to use the lifts.
A surgical or FFP2 mask is required in closed lifts
Please keep a safe distance of 1 metre to others
Ventilation and disinfection of the lift facilities
The same safety regulations apply in the ski huts as in the bars and restaurants (2G)

Entry to Italy, South Tyrol

The borders are open! You do not need anything more for the entry. Doing so will allow you to enter and exit EU and Schengen countries without hassle.