MONIKA
"our team mom"
Family is the most important thing for Monika, and you can see that here in the team too. Monika has been here for over 2 years now and has become like a "mom" to everyone... She's always in a good mood, has good advice for everything and, what's more, she reads all our guests' wishes from their lips. Dear Monika, stay as wonderful as you are.
MARCEL
"our only rooster in the yard"
Marcel did a summer job here and spontaneously decided to stay (because it's so nice :-)...) and do a service apprenticeship in our hotel. This makes him the first waiter apprentice that we are allowed to train. A first!!! Marcel is also the only male member of our service team, making him our only rooster in the yard...
HANNAH
“s'Hannerl”
Hannah is Helga's daughter. She is 22 years young and studies sport and business administration in Innsbruck. She also works in service. Whether in the morning, afternoon or evening, she is happy to fulfill our guests' every wish. On Thursdays, she even bakes the delicious cakes for our guests for the cake buffet. We are glad that Hannah is part of the team. 😊
ZILLI
“have you already laughed today?”
Zilli is our new arrival and has been part of our team since summer 2025. She is our new breakfast lady. A hot cappuccino, a cup of coffee or a pot of tea, Zilli is happy to do all that for our guests. She always has a funny saying up her sleeve and is great to chat with. We are very happy that Zilli is now part of our team.
HELGA II
“the rock”
Although already in well-deserved retirement, she is still one of us: Helga #2, a true veteran who has done so much for the Ratschingserhof. Even today, you can still count on her in times of need.
MARGARETH
“the early bird...”
Every morning, Margareth enthrals our guests! She is our breakfast cook. From the classic fried egg to the custom scrambled egg, Margareth prepares everything with love. She’s quick, sweet, charming, and always in a good mood – even in the early morning. 😊 It would be hard to imagine a morning without Margareth!