"our team mom"
Family is the most important thing for Monika, and you can see that here in the team too. Monika has been here for over 2 years now and has become like a "mom" to everyone... She's always in a good mood, has good advice for everything and, what's more, she reads all our guests' wishes from their lips. Dear Monika, stay as wonderful as you are.
"our only rooster in the yard"
Marcel did a summer job here and spontaneously decided to stay (because it's so nice :-)...) and do a service apprenticeship in our hotel. This makes him the first waiter apprentice that we are allowed to train. A first!!! Marcel is also the only male member of our service team, making him our only rooster in the yard...
“the spring chicken”
Steffi has already completed several internships with us. And she seems quite happy at the Ratschingserhof because she is now permanently employed in service. Although she is only 17 years old, she is hard-working, skilled, committed, and already very professional. No wonder with a mother like hers! Brigitte, who gets her spotlight below, works side by side with her daughter. 😊
“strength lies in serenity”
Melanie – or Melli as we like to call her – always has a smile on her face and a calm demeanour. Whether in the morning at breakfast, in the afternoon with cake, or in the evening with a “Schnapserl” (schnaps) – her friendly and polite personality always brings a smile to our guests’ faces. Melanie goes to great lengths and tries to fulfil our guests’ every wish. We are very pleased to have Melli as a part of our team.
“it’s all under control”
Powerhouse Brigitte manages the place and really does have everything under control. With her, you can be sure: She’ll make every wish come true and to your utmost satisfaction.
“always up for a chat”
Our dearest Ingrid has been working for us in service for many years. Ingrid has the shortest commute because she lives right across the street. :-) She trained in Brixen as a hotel clerk and has been working as a waitress since she was 16. You can always have a wonderful chat with her; many guests especially appreciate her stories about our valley.
Although already in well-deserved retirement, she is still one of us: Helga #2, a true veteran who has done so much for the Ratschingserhof. Even today, you can still count on her in times of need.
“the early bird...”
Every morning, Margareth enthrals our guests! She is our breakfast cook. From the classic fried egg to the custom scrambled egg, Margareth prepares everything with love. She’s quick, sweet, charming, and always in a good mood – even in the early morning. 😊 It would be hard to imagine a morning without Margareth!